Privacy Policy | Doug's Pets

About This Privacy Policy

Last updated: September 6, 2026

This Privacy Policy explains how Doug's Pets and its operator, Berlie Digital Ventures, LLC, collect, use and protect information when you visit dougspets.com, submit a form or communicate with us.

This policy applies to the Doug's Pets website. It does not describe an application, user account system or online store.

Definitions

For the purposes of this Privacy Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Berlie Digital Ventures LLC, 1401 21st Street Suite R, Sacramento, CA 95811.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to the United States.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Doug's Pets website and pet care services requested through it.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Doug's Pets, accessible from dougspets.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect

We may collect information that you voluntarily provide through a contact, reservation or comment form, by telephone or by email. This information may include:

Your name, email address and telephone number
Information about your pet and requested pet care
Requested service dates, scheduling details and messages
Any other information you choose to provide

Usage Data

When you visit the Website, the Website and its service providers may automatically receive technical and usage information. This may include your Internet Protocol address, browser and device type, pages visited, referring page, approximate location derived from your Internet Protocol address, and the date, time and duration of a visit.

Doug's Pets does not operate a downloadable application, create user accounts or request access to your device's camera or photo library.

Tracking Technologies and Cookies

The Website uses scripts, cookies and similar technologies for basic operation, security, form functionality and audience measurement. Services visible in the Website code include Google Tag Manager, Ahrefs Web Analytics and forms provided by Jotform.

Google Tag Manager helps manage measurement and website tags.
Ahrefs Web Analytics provides aggregated information about visits and Website performance.
Jotform processes information submitted through embedded contact, reservation or comment forms.

These providers may receive technical information and may use cookies according to their own policies. You can limit or delete cookies through your browser settings. Blocking some technologies may affect embedded forms or other Website functions.

Use of Your Personal Data

We may use information collected through the Website to:

Respond to questions and messages
Review reservation requests and arrange pet care services
Communicate about requested or scheduled services
Operate, secure and improve the Website
Understand Website use and technical performance
Comply with applicable legal obligations

How Information May Be Shared

We may disclose information only as reasonably necessary:

With service providers that host the Website, process forms, provide communications or measure Website use
To provide a service you request
To comply with law, legal process or a valid government request
To protect the rights, property or safety of Doug's Pets, its clients, Website visitors or others
As part of a merger, sale or transfer of the business or its assets
With your consent or at your direction

Doug's Pets does not sell personal information for money.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, protect the Website and comply with applicable law. Usage data may be kept for a shorter period unless it is needed for security, performance analysis or a legal obligation.

Storage and Transfer of Information

Doug's Pets and its service providers may process information in locations outside your state or country. Privacy laws in those locations may differ from those where you live. We use reasonable safeguards appropriate to the information and the services involved.

Your Privacy Choices

You may ask us to access, correct or delete personal information you submitted, subject to applicable law and legitimate recordkeeping needs. You may also control cookies through your browser settings. To make a request, use the contact details below.

Security of Personal Information

We use reasonable administrative and technical measures to protect personal information. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has submitted personal information, please contact us so we can review and delete it when appropriate.

Links to Other Websites

The Website may link to services or websites that we do not operate. Their privacy practices are governed by their own policies. We are not responsible for the content or privacy practices of third party sites or services.

Changes to this Privacy Policy

We may update this policy as the Website or our practices change. The revised policy will be posted on this page with a new “Last updated” date. Changes take effect when posted unless stated otherwise.

Contact Us

If you have questions or a privacy request, contact Berlie Digital Ventures, LLC:

By email: info@berliedigitalventures.com
By phone number: 949 300 5595
By mail: 1401 21st Street, Suite R, Sacramento, CA 95811